RoadFix - Privacy Policy

Last Updated: November 2025

Government Non-Affiliation Disclaimer

RoadFix is an independently developed application and does not represent, claim affiliation with, or act on behalf of any government authority or official organization. It is a citizen reporting tool meant solely to help users report road-related issues.

1. Introduction

RoadFix (“we”, “our”, “us”) provides a mobile application that allows users to report road and infrastructure issues. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name
• Email address
• Account profile details
• Device ID

2.2 Location Information

We may collect approximate or precise location when you report an issue or use location-based features.

2.3 Photos & Media

You may upload photos to report road issues. These are stored securely.

2.4 Log & Usage Data

We automatically collect:

• Device information (model, OS version)
• App activity and actions performed
• Error logs and crash reports

2.5 Authentication Data

We use Firebase Authentication (email + password) to manage user accounts.

3. How We Use Your Information

• To create and manage your account
• To allow you to submit road issues
• To improve app performance
• To communicate with you
• For security and fraud prevention

4. How We Share Your Information

We do not sell your data. We may share information with:

• Google Firebase services
• Google Maps APIs

5. Data Security

Your data is stored using secure industry-standard technologies including Firebase Authentication, Firestore, and Firebase Storage.

6. Data Retention

We retain your data as long as necessary to operate the service. You may request account deletion at any time.

7. Children's Privacy

RoadFix is not intended for children under 13. We do not knowingly collect data related to children.

8. Your Rights

• Request access to your data
• Request correction
• Request deletion
• Withdraw consent

9. Changes to This Policy

We may update this Privacy Policy occasionally. Continued use of the app means you accept the updated policy.

10. Contact Us

If you have questions, contact us at:
Email: dasaridhanush88811@gmail.com

11. Account Deletion Request

Users may request deletion of their RoadFix account and associated data through the link below:

Delete Account URL:
Delete Account

What data will be deleted?

• Account information (name, email, profile)
• Submitted road issue reports
• Uploaded photos
• Firebase Authentication records

Data that may be retained

Non-identifiable logs or security-related information may be retained for up to 90 days for fraud prevention, security, and compliance.

How to request deletion?

1. Click the account deletion link above.
2. Enter the email used for your RoadFix account.
3. Your data will be permanently deleted within 7 days.